My name is Susan, and I am a Medical Record review/summarization specialist, medical writer, and Master’s-prepared RN.

I have 15 years’ experience in record review and writing roles, with 20 years of experience in clinical nursing care. I am a curious and proactive professional, I excel at communication and being a good teammate; I also work very effectively on my own. I learn very quickly and like to hit the ground running.

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My experience and portfolio includes:​

• Medical Record Review with highly accessible summarization that gets to the point.​

  • Areas of expertise:

    • Maternal and peripartum health

    • Mental health

    • Population health (Substance Use Disorders, Homelessness, Infectious Disease)​

• Preparing RFP responses, drafting inputs and aggregating supporting data.

• Writing health education, SOPs, training materials, and regulatory guidance tailored to target populations:

  • Patients​, clinicians, healthcare facility leadership

  • Non-clinical healthcare staff and Environmental Health Service teams

• Public health content in a variety of mediums:    

  • Web-based public health guidance

  • FAQ fact sheets

  • Dual purpose health education/medical record cards

• Generating/editing research documents and databases​

I worked in graphic design for three years after university, before earning a BSN from the Columbia University School of Nursing in 2006. For the next two decades I dedicated myself to the nursing profession, with 15 of those years in public health. In 2010 I earned a MSN on a full merit-based scholarship from the University of San Diego while working full-time as a public school nurse.

 

I joined the San Francisco Department of Public Health in 2011, serving as a Nurse Home Visitor and community-based RN. While carrying a full patient case load, I also regularly supported multiple programs conducted by my home department (Maternal, Child, and Adolescent Health). I conducted in-depth Medical Record reviews, case audits and facility inspections. I wrote health education for the built evidence-based model healthcare programs, and helped design emergency preparedness action plans for local healthcare facilities ranging from small Skilled Nursing Facilities to hospitals systems such as San Francisco General Hospital and Sutter Health.